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SmartFlow Terms of Service
Last updated: September 2026
1. Acceptance of terms
By requesting a SmartFlow plan (Pilot, Accelerator or Sovereign), a website, or using any of our services, you agree to these Terms of Service. If you don't agree, please don't use the services.
2. Services
SmartFlow provides AI chatbots that answer, reply and book for you on platforms such as WhatsApp, Instagram, Telegram, SMS and websites, as well as high-converting websites. Each plan includes setup (one-time payment) and maintenance, with the first month of maintenance free on every plan during the launch offer.
3. Pricing and payment
Current prices are those published on the pricing page. Payments are processed by Stripe. Maintenance is billed monthly until cancelled. The first month of maintenance is free during the promotional period; after that, standard maintenance applies automatically.
4. Setup
Setup is carried out by the SmartFlow team after the one-time payment. Timelines depend on the plan and requested integrations and are communicated after your request.
5. Client responsibilities
The client provides the necessary information (business details, FAQs, access to platforms and calendars) and guarantees they have the right to use the channels and content provided.
6. Cancellation
You can cancel maintenance at any time. Cancellation does not refund setup work already delivered. The service stays active until the end of the period already paid.
7. Limitation of liability
SmartFlow is not liable for indirect losses resulting from use of the service. The service is provided "as is", without warranties beyond those expressly set out in these terms.
8. Contact
For questions about these terms, contact contacto@smartflow-pt.com or +351 935 786 498.
